Lab Coordinator
Full Time - Union 26.27 - 26.27 USD per-hour-wageJob Overview
About Us
Planned Parenthood League of Massachusetts (PPLM) is the state’s leading provider of sexual and reproductive health care, nationally recognized for education and research. Our mission: ensure everyone in Massachusetts has access to compassionate, judgment-free care and education. We operate four health centers and offer telehealth statewide as part of a network of 600 Planned Parenthood affiliates nationwide.
About the Role
PPLM is seeking a Laboratory Coordinator/HCA to support high‑quality, patient‑centered care. This hybrid role oversees daily laboratory operations and provides direct patient care under the supervision of licensed clinical staff. The ideal candidate is collaborative, detail‑oriented, and committed to equitable, inclusive healthcare.
About Us
Planned Parenthood League of Massachusetts (PPLM) is the state’s leading provider of sexual and reproductive health care, nationally recognized for education and research. Our mission: ensure everyone in Massachusetts has access to compassionate, judgment-free care and education. We operate four health centers and offer telehealth statewide as part of a network of 600 Planned Parenthood affiliates nationwide.
About the Role
PPLM is seeking a Laboratory Coordinator/HCA to support high‑quality, patient‑centered care. This hybrid role oversees daily laboratory operations and provides direct patient care under the supervision of licensed clinical staff. The ideal candidate is collaborative, detail‑oriented, and committed to equitable, inclusive healthcare.
Your Day to Day:
- Train staff in lab testing and maintain competency records.
- Ensure accurate specimen handling and quality‑control documentation.
- Oversee lab equipment maintenance and supply ordering.
- Maintain compliance with DPH, OSHA, CLIA, PPFA, and PPLM standards.
- Serve as point of contact for lab consultants.
- Provide compassionate patient support and assist during exams/procedures.
- Take vital signs and document medical history per workflows.
- Maintain accurate EHR documentation.
- Clean and disinfect clinical spaces per safety standards.
- Support recovery room functions and assist with clinical procedures.
- Coordinate scheduling needs and facilitate interpretation services.
Laboratory Coordination (~25–30%)
Direct Patient Care / HCA Duties (~70–75%)
Qualifications:
- High school diploma or GED required.
- Medical lab technician certification preferred.1–3 years of experience in a healthcare clinic setting.
- Experience with in‑office laboratory testing preferred.
- Experience with electronic health records (EHR) preferred.
- Previous supervisory or training experience preferred.
- Proficiency with Microsoft Office Suite.
- Ability to meet the physical demands of the role, including lifting up to 30 lbs, moving throughout the health center for most of the shift, bending, and reaching with or without reasonable accommodation.
- Must have sufficient oral, auditory, and visual abilities to ensure safe patient communication and care with or without reasonable accommodation.
- Able to respond effectively in a fast‑paced clinical environment.
- Work schedule may include days, evenings, and some Saturdays.
- Ability to travel between PPLM locations may be required
Why Join Us?
We offer a comprehensive and competitive benefits package, including:
• Generous Paid Time Off
• Medical, Dental, and Vision Insurance
• 403(b) Retirement Plan with employer match
• Life and Disability Insurance
• Professional Development Opportunities
• Commuter Benefits
• A mission-driven workplace that values equity, inclusion, and belonging
PPLM is a 501(c)(3) charitable organization, and an equal opportunity employer that values a diverse workforce and a culture of inclusivity and belonging. Equity, diversity, and inclusion are core values at PPLM and a chance for us to make long-term, meaningful change. We are actively working to build a culture that reflects the communities we serve and embodies cultural humility, recognizing that advancing health equity begins within our own organization. We are taking steps to make progress in our own organization and are committed to building an equity practice in all aspects of our work.
We believe that communities most impacted by health inequities must be centered in the work we do. Therefore, we strongly encourage applications from Black, Latinx, Asian, and Indigenous people of color, Trans and gender non-conforming people, LGBTQIA+ people, people with disabilities, and working-class people for all our positions.
Employment and advancement at PPLM are based on individual qualifications and abilities, without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under law.