National HR Director, Care Center Operations

The National HR Director, Care Center Operations is a pivotal leadership role responsible for aligning HR initiatives with the operational and strategic goals of healthcare clinics across multiple markets, including the establishment of a strong identity and culture for this burgeoning vertical. Reporting to AVP, Human Resources, this individual serves as a primary point of contact for HR due diligence in practice acquisitions and oversees the execution of the HR function for all Privia-owned practices. 

Primary Responsibilities

• Oversee HR leaders providing services to independent practices, including some instances of direct supervision and dotted line matrices

• Lead the HR function to close best practice gaps, create efficiencies for scale, and harmonize policies and vendors and manage HR-related audits for incoming entities

• Manage the HR onboarding process for all new practices and large-scale clinical acquisitions

• Conduct ongoing evaluation of HR service delivery to ensure customer satisfaction and regulatory adherence

• Serve as the primary POC for Business Development (BD) HR Due Diligence for practice acquisitions, including evaluating financial models for labor, employee training, and compliance costs during the deal evaluation process

• Oversee Office Managers in owned practices to execute day-to-day HR functions and serve as a strategic conduit for workforce management and change management

• Collaborate on compensation strategies to ensure they are competitive and equitable; provide guidance on incentive programs and oversee benefits administration for employed clinical groups

• Ensure clinical HR compliance (HIPAA, OSHA, FLSA, FMLA, etc.) across all locations where Privia employs clinical professionals and maintain accurate record-keeping to mitigate organizational risk

• Coach clinic leaders on effective people management and lead teams through the Career Committee and performance review processes 

• Partner with Sales and Recruiting teams to expand HR service offerings to new and existing practices

• Other duties as assigned