Salesforce Engineer

We are seeking a highly skilled and forward-thinking Salesforce Engineer to design, develop, and implement cutting-edge Salesforce solutions across our organization. The ideal candidate will possess a deep technical understanding of the Salesforce ecosystem—balancing modern UI frameworks and automated DevOps pipelines with the ability to maintain critical legacy components.

As a Salesforce Engineer, you will be a core contributor to our development lifecycle. You will focus heavily on custom web development (LWC & LWR), advanced automation, event-driven architecture, and cutting-edge AI capabilities (Agentforce and Prompt Engineering), ensuring our platforms remain scalable, secure, and high-performing. 

Primary Job Duties: 

• Customization & UI Development: Build and maintain custom user interfaces using modern Lightning Web Components (LWC) and LWR (Lightning Web Runtime) for Experience Cloud sites, while supporting existing legacy Aura Components as needed.

• AI & Prompt Engineering: Design, configure, and maintain AI-driven features using Einstein and deploy autonomous AI agents via Agentforce. Apply effective Prompt Engineering techniques to optimize AI outputs and grounding.

• Event-Driven Architecture: Design and implement asynchronous, real-time integrations and internal messaging using Platform Events and Pub/Sub APIs.

• DevOps & Release Management: Own the deployment pipeline using Copado for continuous integration and continuous delivery (CI/CD), version control (Git), and agile release management.

• Advanced Automation: Architect declarative solutions utilizing advanced Salesforce Flows, ensuring optimal performance and adherence to platform limits.

• Integration Management: Develop and maintain secure, scalable integrations between Salesforce and third-party systems using REST/SOAP APIs and middleware tools.

• Data & System Optimization: Ensure system performance, scalability, and maintainability by proactively monitoring Governor Limits and data models.

• Troubleshooting & Support: Provide technical support and root-cause analysis to resolve complex platform bugs or performance bottlenecks, ensuring minimal business disruption.

• Stakeholder & Documentation Management: Document business requirements, technical solutions, and research in Jira, ensuring all documentation is polished, professional, and stakeholder-ready. 

• Data Strategy & Protection: Perform standard data management tasks (imports, mass updates) using modern ETL tools. Utilize Salesforce Backup and Archive to ensure data integrity and retention compliance. 

• System Optimization: Continuously improve the usability, scalability, performance, and overall design of the Salesforce platform. 

• Availability: Maintain consistent availability and responsiveness during core business hours to collaborate effectively with the team and stakeholders.