Technical Training and Development Business Analyst | Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation [WMATA0014013]
Full-time Mid-Senior LevelJob Overview
ProSidian Seeks a Technical Training and Development Business Analyst | Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation [WMATA0014013] for Program Support on a Exempt W2: No Overtime Pay Basis Contract Contingent generally located across the CONUS - Washington D.C Across The Mid Atlantic Region supporting Regional transit authority managing rail, bus, and paratransit services across the DC metropolitan area.
We seek Technical Training and Development Business Analyst | Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation [WMATA0014013] candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as WMATA. This as a Contract Contingent or Contract W-2 (IRS-1099) Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation Functional Area / Swim Lane / Category Discipline Professional - WMATA Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.
JOB OVERVIEW
Provide services and support as a Technical Training and Development Business Analyst [WMATA Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation] in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as Washington Metropolitan Area Transit Authority (WMATA) | Technical Training and Development Division (TTDV) | Safety and Readiness Department Generally Located In CONUS - Washington D.C and across the Mid Atlantic Region (Of Country/World) Working On-Site (Client Site).
Business Analysis & Training Integration. Bridging insights and operations—driving data-informed decisions to enhance WMATA’s training and workforce outcomes.. Empowering organizations with flexible, expert talent solutions that enhance efficiency, agility, and performance through tailored staffing while fueling WMATA’s workforce excellence through innovative, data-driven instructional design that transforms learning into operational performance. This work factors into the categories of Technical Training and Learning Design Staff Augmentation, Comprehensive Instructional Systems Design and Process Modernization, Learning Innovation Design and Performance Enhancement, Safety and Readiness Technical Training, and Learning Design and Technical Workforce Capability Enhancement. Elicits requirements, analyzes gaps, produces dashboards/metrics, and supports planning/reporting between TTDV, ISD, and engineering teams.
RESPONSIBILITIES AND DUTIES - Technical Training and Development Business Analyst | Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation [WMATA0014013]
Gather and analyze business requirements; identify training gaps; document needs; translate data into actionable insights; support decision-making and system alignment for TTDV initiatives.. Major Duties and Responsibilities:
Elicit and Document Business Requirements: Collaborate with stakeholders to gather, analyze, and document current-state processes, business needs, and functional requirements for workflow redesign and digitization.
Draft Future-State Processes: Create process maps, use cases, and user stories that help to reinforce the desired future state and support solution design and implementation.
Support Change Management Planning and Execution: Support in the development of change management strategies including stakeholder analysis, communication plans, and training approaches and documentation to ensure successful adoption of new workflows.
The ProSidian Learning Innovation Design Consulting Team will leverage relevant professional achievements, relevant experience (with a preference for transit, organizational change and productivity experience), their professional qualifications, resumes, certifications, and relevant skills to deliver the following:
Analyze training needs and performance gaps: The ProSidian Learning Innovation Design Consulting Team will be responsible for conducting comprehensive training needs assessments to identify performance gaps and learning requirements across various technical roles within the agency. Deliverables will include job and task analyses and clear, measurable learning objectives.
Design and develop NextGen learning materials: The ProSidian Learning Innovation Design Consulting Team will Create instructional content for multiple delivery formats—including instructor-led training (ILT), computer-based training (CBT), and blended learning. Deliverables will include detailed design plans, lesson plans, facilitator and participant guides, storyboards, and assessments that align with instructional best practices.
Evaluate training effectiveness: To ensure the effectiveness of training programs, The ProSidian Learning Innovation Design Consulting Team will develop and apply robust evaluation strategies based on established models such as Kirkpatrick’s Four Levels. Deliverables will include analyses of leaner behavior and user experience data.
Provide subject matter expertise in instructional design methodologies: The ProSidian Learning Innovation Design Consulting Team will serve as a SME in instructional systems design, offering guidance on the application of adult learning theory, instructional design models (e.g., ADDIE, SAM), and emerging trends in learning and development. Deliverables will include the development of best practices for the integration of accessibility and equity standards.
Provide process engineering services: The ProSidian Learning Innovation Design Consulting Team will analyze, redesign, and digitize existing paper-based workflows. The objective is to improve efficiency, accuracy, and accessibility by transitioning to digital systems aligned with organizational goals while ensuring stakeholder adoption and sustained change.
The role(s) are located in the Mid Atlantic Region, at or near CONUS - Washington D.C. Initially identified Work Site Address (Working On-Site (Client Site): 1101 Wilson Blvd., Suite 1100 Arlington, VA 22209-3901
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