Manager Operations (Regional Role)

Key responsibilities:

• Assess feasibility of research protocols and select the most suitable studies for clinical sites.
• Supervise the conduct of clinical trials in accordance with ICH GCP, applicable regulations, and internal procedures.
• Oversee budget negotiations, research timelines, and operational deliverables across assigned regions.
• Manage and support Lead Coordinators by monitoring performance and ensuring alignment with quality standards.
• Drive process optimization and standardization across all operational levels.
• Co-develop operational procedures, templates, and guidelines for medical and site teams.
• Foster a culture of transparency, accountability, and high performance.
• Provide leadership, regular feedback, and development opportunities for team members.
• Supervise and support audit and inspection readiness.
• Build and maintain strong relationships with sponsors, CROs, and medical institutions.
• Support network growth by engaging new clinics and healthcare partners and promoting the Milestone One brand.