Job Overview
- Billing Management: Oversee issuance of invoices in line with contracts/POs, verify supporting documents, ensure accuracy of calculations (discounts, taxes, additional charges), and manage invoice distribution.
- Monitoring & Control: Track invoice status (outstanding, dispute, etc.), coordinate with the collection team, and resolve billing issues effectively.
- Leadership: Assign tasks, provide guidance, coach and mentor team members, while acting as a bridge between cross-functional teams (sales, finance, legal, collection).
- Analysis & Reporting: Prepare weekly/monthly reports on billing performance, outstanding, and disputes; deliver insights and recommendations to improve efficiency.
- Compliance & Continuous Improvement: Ensure adherence to tax and financial regulations, update and improve billing SOPs, and implement digital/ERP systems for better accuracy and productivity.
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