Inside Sales Representative

As part of the USA Foundry Sales team, the Sales Representative is responsible for growing and sustaining General/House accounts.  Provides excellent customer care through relationship building, customer service, and accurate, timely review and processing of quotes for customer requests.

Essential Functions/Responsibilities

• Manage the growth and maintenance of general/house customer accounts, to include:
  • Effectively directing sales responsibility for target accounts.
  • Consistently establishing strong working relationships with the customer base to meet or exceed their expectations.
  • Continuously soliciting and developing the sale of additional products via telephone or and in person.
  • Assuming accountable for meeting/exceeding sales and gross profit targets for assigned accounts. 
  • Continuously prospecting for new customers.
  • Ensuring accurate and timely trip reporting and internal communication with management utilizing CRM.
  • Proactively identifying decision makers among target accounts to initiate the sales process.
• Ensure excellent customer service is provide to customers, to include:
  • Effectively fielding customer sales calls.
  • Continuously providing courteous and responsive feedback to customers.
  • Consistently establishing positive working relationship with end customers.
  • Regularly and effectively visiting customers at their facilities for the purpose of selling, building customer rapport and/or training.