Job Overview
- Drive people and programmes performances via the implementation and monitoring of selected impactful KPIs. Participate in the selection and assessment of team members based on both technical skills and personality.
- Conduct training to ensure all auditors are fully qualified; participate in the development and implementation of SOPs.
- Ensure we have the expertise, processes and systems in place to address our client needs under your scope and to comply with the main schemes’ requirements (APSCA, amfori BSCI, Sedex, etc).
- Investigate internal and external claims within the team, identifying root causes, and implementing corrective actions.
- Work in close relationship with our Front-End team to ensure adequacy of expertise and training resources for our auditors.
- Act as the link between the Back Office and auditors, facilitating effective two-way communication, and promoting QIMA’s values and spirit in the field.
- Ensure that auditor allocation is balanced and that we have the right expertise in the right places.
- Collaborate with our marketing and sales teams in pre-audit enquiry, joining client meeting and represent QIMA Audit Team on all audit program & project in the Greater Asia region.
- Convey a culture of integrity and transparency within your teams and toward any other departments you will be in relationship with.
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