Laboratory Manager, Clinical Safety Laboratory

QPS Netherlands, B.V. is part of QPS Holdings, a global, full-service CRO providing discovery, preclinical, and clinical research services to pharmaceutical and biotechnology companies worldwide. At our Groningen site, we support a wide range of clinical research activities in a highly collaborative and regulated laboratory environment. Our new QPS Clinical Safety Laboratory delivers critical hematology, biochemistry, and urinalysis testing that supports clinical trials and helps ensure patient safety and data integrity.

The Laboratory Manager will play a key role in the continued development and expansion of the Clinical Safety Laboratory in Groningen, helping shape laboratory operations, workflows, and team capabilities as the lab continues to grow. This opportunity is ideal for an experienced laboratory professional with a hands-on mentality who enjoys building and improving processes while also leading the day-to-day operations within a highly flexible and complex Clinical Safety Laboratory environment.

Working closely with site leadership, this role will help build efficient processes, strengthen the laboratory team, and support the continued expansion of laboratory capabilities while maintaining QPS global standards.

What you will do

• Lead and manage and support daily Clinical Safety Laboratory operations to ensure high-quality, compliant, and efficient service delivery

• Support the continued development and expansion of laboratory operations, systems, and workflows

• Supervise, coach, and develop laboratory staff, including hiring, training, and performance management

• Ensure compliance with applicable regulatory, quality, and safety requirements

• Oversee laboratory instrumentation, maintenance, and implementation of new methods or services

• Coordinate laboratory planning and consumables management in line with study and business needs

• Partner with study teams, project management, and site leadership to support successful study execution

• Review study protocols and support laboratory readiness activities

• Troubleshoot operational and technical issues while driving continuous improvement initiatives

• Support client interactions and contribute to sponsor satisfaction through responsive collaboration