Customer Service Advisor

The role of Customer Service Advisor is really important to us.

You will be responsible for answering and resolving mainly inbound & some outbound telephone and email queries from potential and existing fuel card customers.

This position will also involve promoting self-service and other value-added products to our existing customer base.

We would love to welcome you to our Crewe office, working hours of Monday-Friday 8:30am – 5:00pm Your responsibilities day to day will be…

• Responding and resolving customer queries over the phone and through email

• Answer questions about products or Radius as business

• Drive conversation to understand customer requirements, potential issues, wants and needs

• Keep internal communications up to date and well informed • Use your initiative to maintain your relationships and put feedback into practice