Leasing Consultant

POSITION SUMMARY

Compensation: $21.00-$24.00 (depending on experience)

As a Leasing Consultant, you will play a key role in bringing new residents to our community. You’ll manage the leasing process from start to finish and work directly with potential residents to ensure a smooth and welcoming experience. If you're a strong communicator with a passion for customer service, this role is perfect for you!

Reports To: The Leasing Consultant typically reports to the Property Manager and collaborates with the leasing and management team to maintain high occupancy levels.

KEY RESPONSIBILITIES

Leasing & Customer Service:

• Greet and assist prospective residents, providing excellent customer service.
• Show apartments and properties, explaining the leasing process and amenities.
• Follow up with leads and maintain accurate prospect records.
• Process applications, verify information, and manage lease documentation.
• Coordinate move-in logistics and ensure a smooth transition for new residents.

Resident Relations & Property Support:

• Handle resident inquiries and resolve issues when necessary.
• Assist in planning and executing resident engagement events.
• Ensure leasing materials and marketing information are up to date.
• Maintain knowledge of the local rental market and competitor properties.

REQUIREMENTS

• Education & Experience:
• • High School Diploma or equivalent.
  • Previous leasing or customer service experience preferred.
• Skills & Abilities:
• • Strong communication and organizational skills.
  • Ability to work independently and manage time effectively.
  • Proficiency in Microsoft Office and property management software.

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Frequent walking, standing, and climbing stairs while inspecting properties and interacting with residents.
• Ability to lift and carry up to 30 lbs (e.g., boxes, office supplies, or promotional materials).
• Occasional bending, squatting, or kneeling to inspect facilities or assist with move-in tasks.
• Ability to operate office equipment, computers, and telephones for extended periods.