Assistant Property Manager - Lotus Landing

POSITION SUMMARY

As an Assistant Property Manager, you will work closely with the Property Manager to oversee daily operations and ensure that the property is well-maintained and running smoothly. You will assist with leasing, maintenance requests, and resident relations to ensure the highest level of service is provided. This role is ideal for a detail-oriented professional with strong communication skills and a passion for property management.

Reports To: The Assistant Property Manager typically reports to the Property Manager and collaborates with leasing, maintenance, and administrative teams to ensure the property’s success.

KEY RESPONSIBILITIES

Leasing & Resident Relations:

• Assist with leasing and renewals to meet occupancy and retention goals.
• Handle resident inquiries and provide outstanding customer service.
• Ensure timely communication with residents regarding property updates, notices, and lease agreements.

Operations & Maintenance Coordination:

• Coordinate maintenance requests and ensure timely resolutions.
• Monitor and track property performance, reporting issues to the Property Manager.
• Conduct regular property inspections to ensure cleanliness, curb appeal, and compliance with safety standards.

Financial & Administrative Support:

• Maintain accurate records of property activities, including leases, payments, and maintenance logs.
• Assist with rent collection, payment processing, and financial reporting.
• Support the Property Manager in preparing reports and managing budgets.

REQUIREMENTS

• Education & Experience:
• • High School Diploma or equivalent; Associate’s degree preferred.
  • Previous property management or customer service experience.
• Skills & Abilities:
• • Strong communication and organizational skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Proficiency in Microsoft Office and property management software.

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Frequent walking, standing, and climbing stairs while inspecting properties and interacting with residents.
• Ability to lift and carry up to 30 lbs (e.g., boxes, office supplies, or maintenance tools).
• Occasional bending, squatting, or kneeling to inspect facilities or manage small repairs.
• Ability to operate office equipment, computers, and telephones for extended periods.