Operations Specialist

GENERAL PURPOSE OF JOB:

The Operations Coordinator is an essential member of our domestic manufacturing team, responsible for supporting daily operations and ensuring a positive, efficient experience for employees, internal partners, and external stakeholders. This role helps maintain smooth production workflows and contributes to a strong, collaborative workplace culture.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Engagement Activities
  • Coordinate employee engagement initiatives to promote collaboration and morale.
• Promoting Employee Experience
  • In partnership with HRBP and Operations, assist in providing optimal employee experience
• Collective Bargaining Agreement Administration
  • Own and maintain assigned processes governed by the collective bargaining agreement
• Operational Excellence
  • Develop and maintain clear, accurate standard operating procedures to support reliable and repeatable workflows.
  • Proactively identify opportunities to streamline processes, enhance efficiency, and reduce variability in day‑to‑day operations.
• Training System Management
  • Manage and maintain the training system to ensure team members have access to relevant learning resources.