Project Management Specialist II
Full-TimeJob Overview
Redwood Credit Union is looking for a Project Management Specialist II, who will be responsible for managing complex, strategic projects with a focus on leading, planning, implementing, and executing projects. This role involves meeting commitments and communicating with sponsors, stakeholders, and management.
Key Responsibilities
Project Management:
o Manage assigned projects with varying degrees of complexity, including strategic projects, from initiation to closure.
o Accountable for project results and holding the project sponsor accountable to project results.
o Facilitate project initiation, including defining the project objective, scope, risks, and resource requirements.
o Resolve conflicts within the project team.
o Develop methods to monitor project progress and provide corrective supervision as needed.
o Work cross-functionally to solve problems and implement changes.
o Follow RCU’s project management methodology and ensure adherence to the methodology.
o Present oral and/or written reports defining plans, problems, and resolutions to appropriate levels of management.
o Proactively engage present and future stakeholders in design, priority setting, and implementation.
o Create a sense of belonging and ownership among team members; assemble a project team with the right mix of skills; coach and motivate team members; delegate responsibility; promote mutual support and interaction.
o Consult and provide advice, facilitate discussion, and resolve conflict; establish trust; build and use cross-functional relationships to accomplish work objectives.
o Ensure that project status, issues, and successes are communicated to the project team, stakeholders, sponsors, and all levels of management and documented appropriately.
o Address delicate situations and handle conflicts to maximize opportunity and minimize exposure to risk.
o Prioritize own and project work and anticipate consequences of actions, potential problems, or opportunities for change.
o Set and meet realistic project deadlines and communicate current and projected issues; escalate as appropriate.
o Understand how and when to escalate issues to higher levels; analyze risks and future impact of decisions.
o Make decisions and take timely independent action to achieve stated project priorities.
Project Support:
o Support project owners in the development of project plans and milestones.
o Follow up with project owners to ensure all projects are on schedule and completed on time.
o Develop testing plans with project owners to ensure effective and timely testing.
o Ensure project owners develop communication plans and execute them prior to project roll-out.
o Recommend improved processes to enhance the overall efficiency and effectiveness of project planning across the organization.
o Provide training to project owners/managers on the project management process.
o Provide necessary support to the PGC, including agenda creation and meeting notes distribution.
Join us and discover why you'll love working at Redwood Credit Union!
ABOUT REDWOOD CREDIT UNION (RCU):
At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.
As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.
Why work for Redwood Credit Union?
• 27th largest credit union in the U.S. and the largest financial institution based in the North Bay
• Awarded a 5-Star Rating based on 6/30/24 financial data by Bauer Financial
• Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2025"
• Recognized by Newsweek as one of "America's Best Credit Unions 2025"
• Top Corporate Philanthropists (#24) - San Francisco Business Times
• Voted Best Places to Work in the North Bay 20 years in a row
• World-class Employee Engagement scores
• Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
• Industry leading Net Promoter Scores across the U.S.
Redwood Credit Union is looking for a Project Management Specialist II, who will be responsible for managing complex, strategic projects with a focus on leading, planning, implementing, and executing projects. This role involves meeting commitments and communicating with sponsors, stakeholders, and management.
Key Responsibilities
Project Management:
o Manage assigned projects with varying degrees of complexity, including strategic projects, from initiation to closure.
o Accountable for project results and holding the project sponsor accountable to project results.
o Facilitate project initiation, including defining the project objective, scope, risks, and resource requirements.
o Resolve conflicts within the project team.
o Develop methods to monitor project progress and provide corrective supervision as needed.
o Work cross-functionally to solve problems and implement changes.
o Follow RCU’s project management methodology and ensure adherence to the methodology.
o Present oral and/or written reports defining plans, problems, and resolutions to appropriate levels of management.
o Proactively engage present and future stakeholders in design, priority setting, and implementation.
o Create a sense of belonging and ownership among team members; assemble a project team with the right mix of skills; coach and motivate team members; delegate responsibility; promote mutual support and interaction.
o Consult and provide advice, facilitate discussion, and resolve conflict; establish trust; build and use cross-functional relationships to accomplish work objectives.
o Ensure that project status, issues, and successes are communicated to the project team, stakeholders, sponsors, and all levels of management and documented appropriately.
o Address delicate situations and handle conflicts to maximize opportunity and minimize exposure to risk.
o Prioritize own and project work and anticipate consequences of actions, potential problems, or opportunities for change.
o Set and meet realistic project deadlines and communicate current and projected issues; escalate as appropriate.
o Understand how and when to escalate issues to higher levels; analyze risks and future impact of decisions.
o Make decisions and take timely independent action to achieve stated project priorities.
Project Support:
o Support project owners in the development of project plans and milestones.
o Follow up with project owners to ensure all projects are on schedule and completed on time.
o Develop testing plans with project owners to ensure effective and timely testing.
o Ensure project owners develop communication plans and execute them prior to project roll-out.
o Recommend improved processes to enhance the overall efficiency and effectiveness of project planning across the organization.
o Provide training to project owners/managers on the project management process.
o Provide necessary support to the PGC, including agenda creation and meeting notes distribution.
Join us and discover why you'll love working at Redwood Credit Union!
ABOUT REDWOOD CREDIT UNION (RCU):
At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.
As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.
Why work for Redwood Credit Union?
• 27th largest credit union in the U.S. and the largest financial institution based in the North Bay
• Awarded a 5-Star Rating based on 6/30/24 financial data by Bauer Financial
• Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2025"
• Recognized by Newsweek as one of "America's Best Credit Unions 2025"
• Top Corporate Philanthropists (#24) - San Francisco Business Times
• Voted Best Places to Work in the North Bay 20 years in a row
• World-class Employee Engagement scores
• Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
• Industry leading Net Promoter Scores across the U.S.
Minimum Qualification: Knowledge, Skills and Abilities
- Proficient in operating a PC with knowledge of Word, Excel, Outlook, and Smartsheet software with Internet/intranet access.
- Preferred working knowledge of financial services, credit union industry and regulations, terminology, and procedures.
- Ability to understand the implications of credit union regulations and their impact to projects.
- Strong organization, research, analytical, and planning skills.
- Ability to analyze risks and future impact of decisions.
- Exceptional written and verbal communication skills.
- Ability to work independently, demonstrate initiative, and be resourceful.
- Ability to document information clearly, accurately, and completely.
- Ability to establish and maintain effective working relationships with a diverse group of people.
- Thorough understanding of project management phases, techniques, and tools
- Initiation, Design: definition/scope/requirements
- Implementation & Control: scope, work plans, resources, deliverables, testing, monitoring, transition planning
- Close: completion and assessment
- Strong and tested project management skills.
Licenses and Certifications
- Ability to obtain Project Manager Professional (PMP) certification is preferred.
The ideal candidate has a combination of education and experience equivalent to a bachelor’s degree in business administration, Project Management, or closely related field and a minimum of five years of project management experience.
Compensation: Base starting range: $104,249 to $137,345 annually commensurate with experience.
Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.
Redwood Credit Union offers a robust benefits package to our eligible employees including:
• Competitive medical, dental, and vision insurance, mental health offerings
• Employee performance incentive plan
• Salary Advancement– Merit increase based on performance
• 401(k) program with employer match
• Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!
RCU Discounts and Perks:
• RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
• RCU employees are eligible for a 1% discount on all recreational or boat loan products
• 2% discount off Visas and LOC Loans through RCU
• 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.
• 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.
• 0% interest on garment, fitness, or home office equipment loan of up to $500
• 100% financing for employee purchased homes!
Physical Requirements:
• Ability to stand, bend, stoop, sit, walk, and reach overhead, twist, and turn.
• Ability to lift up to 20 pounds occasionally.
• Ability to use a computer keyboard and calculator.
• Work environment is indoors; majority of the time is spent sitting at a desk.
*Redwood Credit Union is not offering Visa transfers and/or sponsorships for this position.
Internal Team Members: If you are a current Team Member, please apply through the internal careers page located in RCUNET.
We are an Equal Opportunity Employer