Villa Concierge

What you’ll be doing in this role:

• Delivering refined, personalized butler-style service to villa guests, ensuring an exceptional and memorable stay
• Acting as the primary point of contact for all guest needs and coordinating every aspect of their villa experience
• Managing smooth and efficient check-ins and check-outs, including luggage handling and transportation arrangements
• Assisting with menu inquiries and communicating guest requests directly with the kitchen team
• Anticipating guest preferences and working closely with other departments to deliver seamless service
• Serving guests with discretion, elegance, and attention to timing standards
• Supporting dining operations 
• Performing essential software operations such as check-ins/outs, key activation, and departure processing
• Collaborating with the team to maintain the villa’s premium appearance and ensure every detail meets luxury standards