Receptionist

What you’ll be doing in this role:

• Delivering exceptional service from the moment guests arrive  
• Managing smooth and efficient check-in and check-out procedures.
• Processing guest payments and handling room assignments or changes.
• Providing accurate information about hotel services, facilities, and local recommendations.
• Recording and following up on guest requests, preferences, and special requirements.
• Ensuring guest satisfaction by responding promptly to inquiries and resolving any concerns or complaints.
• Communicating and coordinating with all hotel departments to ensure seamless service delivery.