Accounts Receivables Manager Caribbean

JOB SUMMARY

We are looking for a proactive Regional Accounts Receivable & Collections Manager to enhance financial operations in the Caribbean. This role involves standardizing collections, reducing credit risk, and improving cash flow across various jurisdictions, transforming accounts receivable into a strategic partner for the Company.

DUTIES

• Team Leadership & Development

• Supervise, coach, and develop the accounts receivable staff located in multiple countries, setting clear, standardized KPIs and objectives.
• Ensure the regional team operates with a high degree of accountability and adheres uniformly to all corporate policies and jurisdictional requirements.
• Collections & Cash Flow Management
• Lead the entire regional collections function, ensuring all overdue accounts are actioned with a sense of urgency to accelerate the Cash Conversion Cycle.
• Assist in setting regional AR Targets (e.g., DSO) and ensure consistent achievement of those objectives across all operating territories.
• Contribute strategic insights to the overall Cash Flow management process to ensure the company maintains strong, healthy liquidity.
• Credit Control & Risk Mitigation
• Manage, update, and standardize credit policies used across the region to effectively assess customer creditworthiness.
• Ensure rigorous due diligence is conducted on all new and existing customers
• Approval of credit for new and existing customers.
• Financial Reporting & Analysis
• Prepare regional financial analysis, including the ECL (Expected Credit Loss) model and supporting documentation for bad debt provision adjustments and write-offs.
• Provide with supports customer accounts for bad debt write off, ensure and review debtor subledger reconciliations are completed by the team
• Review and ensure the timely completion of all debtor subledger reconciliations by the local teams.
• Provide high-level analysis and actionable insights on regional payment trends, customer aging reports, and cash quality
• Process & Dispute Resolution
• Develop and implement strategies, using technologies (including Credit Next management), and standardized processes to streamline operations across all countries and improve overall department efficiency.
• Oversee the investigation and prompt resolution of complex, multi-territory customer queries and payment disputes, ensuring minimal impact on customer relations.

Requirements

• 1st Degree in Accounting, Management or related discipline
• 5 years experience in managing AR teams
• Excel proficient, proficient on chrome books and use of google sheets
• Proficient in use of ERP systems