Data Center Critical Operations Manager

About the role

Riot is seeking a Data Center Critical Operations Manager to lead the day-to-day operations of a mission-critical data center, ensuring 100% uptime, safety, and operational excellence across all critical systems. This role is responsible for maintaining the reliability and performance of core infrastructure, including mechanical, electrical, and life safety systems, while driving a strong culture of accountability, safety, and continuous improvement. The leader in this role will manage a multidisciplinary team, oversee maintenance and incident response processes, and ensure consistent execution of operational standards. This position will be based in Rockdale, TX.

What you'll do

• Own the uptime, reliability, and maintenance of all critical facility infrastructure, including UPS systems, generators, HVAC equipment, building management systems (BMS), and fire/life safety systems.
• Lead, develop, and manage a multidisciplinary team of engineers and technicians, fostering a culture of safety, accountability, and continuous improvement.
• Oversee the operation, reliability, and maintenance of advanced liquid cooling technologies, including CDUs, rear-door heat exchangers (RDHx), direct-to-chip cooling systems, leak detection systems, and water treatment programs.
• Ensure strict compliance with safety standards and operational procedures, including LOTO, NFPA, OSHA, and established MOP, SOP, and EOP processes.
• Manage relationships with vendors, contractors, and OEM service providers; oversee service level agreements (SLAs), budgets, and cross-functional coordination with IT, Security, and Construction teams.
• Maintain accurate asset management and maintenance records within the CMMS and ensure ongoing audit readiness and compliance with applicable standards and certifications, including SOC and ISO requirements.

What you'll bring

• 5–10+ years of experience in mission-critical operations (data centers, hospitals, utilities, or similar environments) with demonstrated leadership capability
• Strong understanding of electrical and mechanical systems, including risk controls and mitigation strategies
• Hands-on experience with liquid cooling change control processes, including valve lineups, pressure testing, and air purge procedures
• Ability to lift up to 50 lbs, climb ladders, participate in on-call rotations, and travel up to 5% as needed

Preferred Qualifications 

• Experience in hyperscale or customer-facing environments. 

• Familiarity with Uptime Institute/TIA-942 and NFPA 70E. 

• Bachelor’s degree or equivalent technical/military training/trade school. 

Compensation and Benefits 

• Competitive Salary: Base range (commensurate with experience) + bonus + sign-on equity grant. 

• Long-Term Growth: Eligible to participate in Riot’s equity incentive programs and share in the success you help build. 

• 401(k) Retirement Plan: Incudes a generous company match. 

• Comprehensive Health Coverage: Multiple medical plan options, including 100% company-paid plans. 

• Wellness & Lifestyle Perks: Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work. 

Riot is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.