Staff Engineer - Cloud (GCP) & Observability

As Staff Engineer – Cloud & Observability, you will help shape the technical foundation that enables engineering teams across Rituals to build, scale and operate with confidence. You will be part of our Technology Platforms organisation, where we create resilient, secure and easy-to-use platform capabilities. Rituals is a fast-growing global company, expected to continue significant expansion in the coming years. This growth requires strong, scalable and standardised cloud and observability platforms that enable teams to deliver reliably at increasing scale. 

In this role, you will define the technical vision and long-term roadmap for our Google Cloud foundation and enterprise observability capabilities. Your scope includes cloud landing zones, identity and access management, networking, policy frameworks, security controls and a new observability platform based on OpenTelemetry standards. 

This is a strategic role at the heart of our shift from a project organisation to a product operating model. You will work closely with other platform teams, product teams, and senior stakeholders. By combining technical leadership and platform thinking, you will help create reusable platform capabilities that improve reliability, security and developer experience for product teams across Rituals, enabling faster delivery and accelerating time-to-value. 

In this role, you will: 

• Define the technical vision and long-term technical roadmap for our GCP cloud foundation and enterprise observability platform, in close partnership with the Product Owner and Head of Technology Platforms. 
• Design and evolve core cloud platform capabilities such as landing zones, identity and access management, networking, security controls and policy frameworks, ensuring a secure, scalable and standardised foundation for engineering teams across Rituals. 
• Lead the design and implementation of a new enterprise observability platform based on OpenTelemetry standards, enabling end-to-end visibility across logs, metrics and traces. 
• Build self-service platform capabilities and paved roads, including infrastructure modules, templates and abstractions that help teams deliver independently, consistently and with less operational complexity. 
• Establish and evolve platform standards, guardrails and governance models covering architecture, security, compliance and FinOps, ensuring alignment and cost-effective usage across the organisation. 
• Influence architectural direction across the organisation, using RFCs and ADRs to enable clear, scalable and well-governed technical decision-making. 
• Mentor and guide engineers across teams and work closely with stakeholders across Technology Platforms, product teams and leadership to improve platform adoption and developer experience.