Office Services Associate

Position Summary

The Office Services Associate (Porter-Focused) supports a clean, organized, and professional office environment through daily porter and facilities services. This role is primarily responsible for cleaning rounds, restroom and pantry upkeep, trash removal, and proactive issue reporting across employee and client-facing areas.

The position supports a fast-paced, client-facing financial services environment and requires strong attention to detail, consistency, and adherence to established service standards.

Job Duties and Responsibilities

• Perform scheduled porter rounds to maintain cleanliness across offices, restrooms, pantries, conference rooms, and common areas.
• Empty trash and recycling; restock restroom and pantry supplies; clean high-touch surfaces.
• Maintain restrooms and kitchen areas to hygiene and service standards.
• Use porter carts, tools, and cleaning equipment safely and properly; report supply or equipment issues.
• Identify and report maintenance, safety, or repair concerns.
• Communicate updates using logs, checklists, and approved tools (e.g., Microsoft Teams).
• Comply with all Williams Lea and client policies, procedures, safety guidelines, and appearance standards.