RSA - Manager 2, Software Engineering

Location: Boston, MA (U.S. Citizen Required)
Domain: Identity and Access Management (IAM), Security

This role leads a team of software engineers focused on building and operating secure, scalable, and high-performance SaaS applications in the Identity and Access Management domain. The manager is responsible for technical leadership, people management, and delivery of cloud-native software products aligned with RSA’s strategic goals—ensuring reliability, performance, and compliance with customer SLAs.

Principal Responsibilities:

• Lead and mentor a cross-functional team of engineers delivering enterprise-grade SaaS solutions
• Drive the design, development, testing, deployment, and ongoing operation of cloud-hosted services.
• Define goals, delegate tasks, and ensure timely completion of deliverables within cost, quality, and availability targets.
• Collaborate cross-functionally with Product Management, QA, and Customer Success teams, as well as other internal stakeholders.
• Ensure adherence to Agile methodologies, DevOps practices, and secure software development principles.
• Establish best practices for reliability engineering, monitoring, and incident response to ensure consistent uptime and service availability.
• Manage hiring, performance reviews, and career development.
• Promote a culture of continuous improvement, automation, and engineering excellence, including test coverage, observability, and CI/CD adoption.
• Interface with senior management to report milestones, operational metrics, and influence product direction.
• Stay current with emerging technologies and act as a technical mentor within the team.

Education & Experience:

• BS/MS in Computer Science or equivalent technical field.
• 12+ years of experience in enterprise-scale software development, including at least 3+ years in a managerial or leadership role.
• Hands-on expertise in Java/J2EE, Spring Boot, Microservices, and REST APIs.
• Proven experience delivering and operating SaaS products in multi-tenant cloud environments.
• Experience with cloud platforms (Azure, AWS), containerization, and Active Directory integration.
• Strong understanding of security concepts and IAM use cases.
• Familiarity with CI/CD tools (Maven, Jenkins, Bamboo) and automated testing frameworks (JUnit).
• Experience working with geographically distributed teams.
• Excellent communication and problem-solving skills; ability to handle escalations and influence across teams.

Desired Skills:

• Experience in the security domain, especially IAM.
• Knowledge of virtualization, cloud computing, and thin clients.
• Expertise in building secure, scalable, and resilient product architectures.
• Understanding of test planning, metrics, and continuous integration practices.
• Strong background in operational excellence, service reliability, and customer-focused delivery.
• Ability to hire, develop, and retain top engineering talent.

RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RSA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, protected veteran status, genetic information, or any other characteristic protected by federal, state or local laws. RSA will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All RSA employees are expected to support this policy and contribute to an environment of equal opportunity.

If you need a reasonable accommodation during the application process, please contact [email protected]. All employees must be legally authorized to work in the US. RSA and its approved consultants will never ask you for a fee to process or consider your application for a career with RSA. RSA reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date.