Student Advisor – Sports & Study Abroad

Job Overview:

Are you energetic, ambitious, and looking to develop your career? Our Johannesburg Study Abroad Sports department is looking to add a Student Advisor – Sports & Study Abroad to their team to help place talented students to study and play college sports in the USA. We offer a dynamic and challenging environment where we achieve our business objectives and have fun doing it.

To work alongside the Manager and Business Director and to support the recruitment-sales team in the completion of all daily admin tasks and ensure the company is continuously recruiting new student athletes to study and play college/university sports abroad.

You’re perfect for this position if you:

•  Are passionate about sports and youth development, with a genuine interest in helping student-athletes achieve their goals.
• Have strong interpersonal and communication skills, allowing you to build and maintain relationships with coaches, staff, and students.
• Are goal-oriented and driven to meet and exceed KPIs, with a proactive approach to achieving targets.
• Are confident and persuasive when conducting recruitment calls and consultations.
• Demonstrate excellent organisational and time-management skills, ensuring tasks and client interactions are accurately tracked and up to date.
• Are comfortable using CRM systems to manage and document client interactions and progress.
• Exhibit professionalism and attention to detail when handling sensitive client information, ensuring data security and compliance.
• Can multitask and remain adaptable in a dynamic environment.
• Are enthusiastic about attending sporting events, career days, and expos to actively promote the program and identify potential recruits.
• Are resourceful and innovative, always looking for ways to improve recruitment processes.
• Stay informed on product knowledge and the latest developments in the student-athlete space to effectively advise potential candidates.
• Are reliable, accountable, and communicate openly with management regarding progress, challenges, and any obstacles faced.

Extra points if you have:

• Played USA university/college sports
• Experience in US college sports either as a player, coach, or administrator
• Studied in the USA
• A child who is or has recently played college sports

Your role and responsibilities:

Among other tasks, your main responsibilities will include:

Student-Athlete Services:

•  Evaluating student-athletes' academic and athletic ability.
• Conducting orientation and onboarding of new student-athletes.
• Creating student-athlete timelines and ensuring they are accurate and up-to-date.
• Creating student-athlete resumes and ensuring that the resumes are up-to-date.
• Editing and producing student-athlete highlight reels.
• Searching and negotiating student-athlete scholarships or financial aid for relevant tertiary institutions.
• Completing college and university applications, ensuring all deadlines are being met.
• Building and maintaining strong, long-lasting client relationships whilst managing client expectations.
• Registering clients for the following:

• • SAT/TOEFL/Duolingo
  •  Athlete League Associations (NCAA/NAIA)
  •  Transcript Verification bodies (SpanTran/InCred/WES) SEVIS
  •  Student Visas

Business Development:

• Researching and maintaining the company coaching database.
• Liaising with clients to obtain referrals.
• Identifying and attending career days and educational expos at top schools around South Africa.
• Identifying and attending sporting events across South Africa.
• Aiding in the development and improvement of the company’s recruitment processes.

Reporting and Compliance:

• Tracking and recording all client communications and interactions on the CRM system.
• Ensuring all tasks and activities are up to date and not overdue.
• Ensuring a timely and successful delivery of solutions according to client needs and company objectives.
• Ensuring all client personal and financial information is securely handled and stored.

Ad-hoc:

• Providing regular feedback to the Business Director and Manager on progress, issues, or concerns.
• Staying up to date on product knowledge so you’re able to effectively market products and consult prospective student-athletes.