Admin Assistant

Job Overview:

Are you energetic, ambitious and looking to develop your career? Our Cape Town Education Corporate Services department is looking to add an Admin Assistant to their team. We offer a dynamic and challenging environment where we achieve our business objectives and have fun doing it.

We are looking for an organised and client-focused individual to join our team in a support and coordination capacity. This role involves managing inbound client communication, tracking and following up with new clients, and ensuring all interactions are handled efficiently and professionally. You’ll also be responsible for daily banking tasks, maintaining accurate client records, managing CRM workflows, and coordinating seminar bookings. This is a key support role that requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

You’re perfect for this position if you:

• Have outstanding communication skills
• Can engage professionally with high-net-worth clients
• Have excellent interpersonal and customer service skills
• Are proactive and able to take initiative
• Have excellent administrative and organisational skills
• Are motivated, energetic and can work individually and as part of a team
• Are structured and organised with good time management skills
• Are computer literate, particularly in MS Excel, Word and Outlook

Your role and responsibilities:

Among other tasks, your main responsibilities will include:

• Managing and distributing inbound client communication
• Handling and tracking all new clients via phone and email, ensuring clients are followed up with and assisted
• Performing general banking tasks, such as daily receipting
• Managing system-generated workflows and client information via our CRM system
• Ensuring record-keeping and management of client folders (physical and electronic)
• Managing seminar bookings and communication