Operations Analyst, Scheduling
APT Temporary SalaryJob Overview
Reporting to the interim Manager, Scheduling Operations & Governance, the Operations Analyst, Scheduling provides coordination and project support within the Curriculum and Scheduling teams in the Office of the Registrar (OTR), Systems, Data and Digital Transformation (SDDT) portfolio.
The role supports operational coordination, roadmap activities, and project delivery, with a focus
on the Projects & Continuous Improvement Office (PCIO)-enabled Enterprise Booking and
Scheduling project as well as the SDDT portfolio-driven Integrated Enrolment Planning,
Operationalization, and Governance project (IEPOG). Responsibilities include process mapping,
stakeholder engagement, documentation, and analysis to support workflow optimization and
governance alignment.
The incumbent ensures work is organized and aligned with established processes while
contributing to continuous improvement initiatives. The role also provides limited operational
scheduling support to assist team capacity and build practical knowledge of scheduling processes.
Reporting to the interim Manager, Scheduling Operations & Governance, the Operations Analyst, Scheduling provides coordination and project support within the Curriculum and Scheduling teams in the Office of the Registrar (OTR), Systems, Data and Digital Transformation (SDDT) portfolio.
The role supports operational coordination, roadmap activities, and project delivery, with a focus
on the Projects & Continuous Improvement Office (PCIO)-enabled Enterprise Booking and
Scheduling project as well as the SDDT portfolio-driven Integrated Enrolment Planning,
Operationalization, and Governance project (IEPOG). Responsibilities include process mapping,
stakeholder engagement, documentation, and analysis to support workflow optimization and
governance alignment.
The incumbent ensures work is organized and aligned with established processes while
contributing to continuous improvement initiatives. The role also provides limited operational
scheduling support to assist team capacity and build practical knowledge of scheduling processes.
How you'll contribute
- For the Enterprise Booking & Scheduling institutional project, and portfolio roadmap
initiatives (incl. IEPOG and Scheduling group business sustainment & governance activities) - Coordinate project activities, timelines, and deliverables
- Support project documentation, reporting, and stakeholder communications
- Organize meetings, working sessions, and follow-ups
- Track risks, issues, and action items
- Document current and future state processes, including workflows and data flows
- Facilitate stakeholder discussions and gather requirements
- Identify process gaps, inefficiencies, and governance risks
- Support development of process improvements and recommendations
- Support coordination of team activities, priorities, and documentation
- Maintain trackers, templates, and reporting inputs
- Assist with status updates and operational reporting
- Support adherence to governance processes and standards
- Provide support for basic scheduling activities (e.g., room booking)
- Assist during peak periods to support team capacity
- Develop working knowledge of scheduling systems and processes
What you bring
- Diploma or degree in Business, Project Management, Operations, Information Systems, or related field, or equivalent experience
- 2–3 years of experience in project coordination, operations, or analyst-support roles
- Experience in process documentation, workflow analysis, or project support
- Strong organizational, communication, and time management skills
- Demonstrated ability to work within structured processes and maintain accurate documentation
- Education or experience in business analysis (e.g., process mapping, requirements gathering)
- Experience in a post-secondary or complex institutional environment
- Familiarity with scheduling or timetabling processes
- Exposure to enterprise systems and tools (e.g., Banner, scheduling platforms, reporting tools)
- Experience supporting governance or continuous improvement initiatives
Make Your Resume Now