Medical Assistant Consultant Lead
Job Overview
We are looking for a Medical Assistant Consultant Lead to join our family.
We offer:
- $21.50 to $28 per hr.
- Monday to Friday – 8 am to 5 pm
Comprehensive Benefits Package including:
- Medical (Includes Free Medical Services at All Salud Facilities)
- Dental (Employee Discounts at All Salud Dental Facilities)
- Vision
- Flexible Spending Accounts
- Basic Life and AD&D, Supplemental Life and AD&D
- Short-Term & Long-Term Disability
- Accident & Critical Illness Insurance
- Employee Assistance Program
- Generous vacation accrual
- 10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday)
- 8 Paid accrued Sick Days per year
- Retirement savings plans
- Employees working at least 1,000 hours within a 12-month period are eligible for the Defined Contribution Pension Plan. Salud will contribute 5% of your base salary each month
Our Mission is to provide a quality, integrated healthcare home to the communities we serve
A Day in the Life of a Medical Assistant Consultant Lead with Salud:
On a daily basis, the Medical Assistant Consultant Lead will assist contact center agents in attending to our patients' inquiries, giving understanding to medical terminology, and often taking over calls that require a higher understanding of patient ailments and treatments, including lab and imaging results. They also assist in coaching and mentoring agents to perform to a high standard when dealing with our patients, by listening to calls, grading them against quality guidelines, and coaching to areas of opportunity, being familiar with Salud contact center processes, and helping hold our agents accountable for their performance as a Salud employee.