Receptionist (m/f/d)

Are you an excellent communicator who remains positive even in challenging situations? Are you reliable and do you have a customer-oriented attitude? If so, we want you to join our team at Schloss Leopoldskron in Salzburg, Austria as Receptionist! 

WHO WE ARE

Nestled by a small, idyllic lake and surrounded by 17 acres of stunning grounds, Schloss Leopoldskron is a historic hideaway just minutes from Salzburg’s Old Town. Built in 1736, our exclusive location offers 55 rooms, 12 palace suites, and two townhouses. With breathtaking views of the Alps and Hohensalzburg Fortress, we provide our guests with truly unforgettable experiences.

Schloss Leopoldskron is more than just a hotel—it’s also the home of Salzburg Global, an international non-profit organization whose mission is to overcome barriers and open up a world of better possibilities.

We seek to be an exemplary international institution in terms of equity and environmental sustainability. We strongly encourage candidates from all backgrounds to apply and join us in our work.  

WHAT WE OFFER

We are proud to offer our employees a range of benefits, including:

Flexible working hours to support a healthy work-life balance 

Comprehensive training and development opportunities to help you achieve your career goals, including support with German language courses

Relocation support for candidates outside of Salzburg

Complimentary meals during your shifts

Free on-site parking

Complimentary access to the fitness center

Staff discounts on drinks at our Meierhof Bar

Special rates for Schloss Leopoldskron, Schlosshotels & Herrenhäusern, and DERAG Living Hotels

Discounts for local tourism attractions

Bonus payment based on organizational performance 

Salary : starting at EUR 2.300,00 gross monthly (variable based on qualifications and experience) paid 14 times per year

At Schloss Leopoldskron, we believe that our team is our most valuable asset. We are committed to creating a supportive and inclusive work environment that fosters personal and professional growth. As Receptionist, you will have the opportunity to work alongside a diverse and dynamic team, where your contributions will be valued and celebrated.

WHAT YOU'LL BE DOING

• Perform check-in and check-out procedures

• Escort our suite guests to the Schloss

• Review arrival lists to welcome guests

• Assist our guests and respond to their inquiries

• Identify the needs of our guests and build a relationship with them

• Support guests with specific tasks (e.g., booking services or restaurants, confirming travel arrangements, taking messages)

• Handle guest complaints and refer them to management if necessary

• Ensure compliance with health and quality standards