Junior Sales Account Manager
Full-time AssociateJob Overview
Sanden International (Europe) GmbH is looking for a full time (Junior) Sales Account Manager based in Basingstoke, UK. Within our UK branch, you will be part of our Aftermarket Sales Department, which is the driving force behind our company's growth, acquiring new territories/customers and maintaining good relationship with current customers. You will be responsible for managing approximately 60 customers to total satisfaction.
Essential responsibilities (including but not limited to):
- Acquiring new business through effective project management and the amicable negotiation of price structures and customer service levels
- Preservation of existing aftermarket customers through improved customer relationship management as well as the fast solution of problems and requirements of customers in compliance with the company's internal QMS and official and legal regulations
- Monitoring and maintenance of existing customers
- Monitoring of deliveries, samples and warranty issues, etc.
- Promotion of the company's image and effective customer care through good communication with aftermarket customers, members of the global aftermarket sales team and other Sanden employees
- Providing market information, identifying business opportunities and acquiring new business in new territories and new distributors
- Contact point for customers; responsible for considering customer requirements with regard to their functional areas
Other responsibilities:
- Compliance with official regulations and internal company guidelines and processes (S-TQM, EMS and QMS etc.)
- Develop realistic sales strategies, plans and budgets as part of the mid-term plan to support company goals
- Development and processing of special projects and flexible support for team members, managers and other employees
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