HR Associate

Join Sangoma, a leader in business communications, as our HR Associate Sangoma is committed to Empowering Businesses with Essential Communications through our cutting-edge Unified Communications, UCaaS, CCaaS, VOIP, and Hybrid solutions, enhancing connectivity and streamlining communication for organizations of all sizes. In this role, you will play a dual role in IT recruiting and HR generalist responsibilities. This individual contributor role requires a proactive, analytical thinker with a Level of detail who enjoys collaborating with multiple teams. This hybrid role is best suited for someone who is comfortable aligning with North American hours

Requirements

Your Role:

IT Recruiting (50% of the time)

• Source, screen, and engage top technical talent across multiple functions.
• Partner with hiring managers to define job requirements and develop innovative sourcing strategies.
• Manage the full cycle recruiting process, from interview coordination to offer negotiations.
• Provide a stellar candidate experience, ensuring a seamless and engaging hiring process.
• Analyze recruiting data and metrics to improve efficiency and hiring outcomes to create monthly reports.
• Represent the company at job fairs and networking events to attract diverse talent.

HR Generalist Responsibilities (50% of your time)

• Act as the first point of contact for employee HR inquiries, providing guidance on policies, benefits, and workplace matters.
• Support activities centered around the employee experience of onboarding, transfers, and offboarding.
• Assist with employee relations, performance management, and compliance initiatives.
• Maintain accurate HR records and support HRIS data integrity.
• Generate reports and insights to support data-driven HR decision-making.
• Contribute to training and development initiatives to enhance employee growth.
• Partner with the HR team to drive engagement, culture, and continuous improvement projects.
• Liaise with government agencies (SSS, PhilHealth, Pag-IBIG, DOLE, BIR) to ensure compliance with statutory requirements.
• Coordinate with partner vendors (e.g., HMO, training providers, recruitment agencies) to support HR programs and benefits.
• Perform other related tasks as may be assigned from time to time as required.