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Surgical Key Account Manager - Romania

Posted November 17, 2025
Full-time Mid-Senior Level

Job Overview

  • Establish Santen’s MicroShunt as the surgical treatment of choice for glaucoma by creating awareness, building strong relationships with Key Opinion Leaders (KOLs), and providing state-of-the-art surgical training and follow-up.
  • "Seed and nurture" the market by introducing Santen’s surgical solutions, ensuring sustainable market-share growth, and enabling fruitful collaboration with the glaucoma prescription drugs team to deliver cohesive strategies.
  • Leverage your expertise in surgical ophthalmology to influence surgeon preferences, navigate complex hospital environments, and act as a strategic partner to hospitals and clinics across your territory.
  • A solutions-focused individual with a pro-active commercial mindset and a strong ability to adapt to a rapidly evolving market landscape.

What you will do:

  • Identify and build up new accounts in surgical glaucoma.
  • Conduct and/or support local training with regards to glaucoma drainage surgery.
  • Initiate and develop sustainable relationship with key opinion leaders across your territory.
  • Closely collaborate with Santen Pricing & Market-Access Team to maximize the MicroShunt potential in your territory and across the east region. 
  • Develop innovative and efficient acquisition plans on account level to ensure sustainable business development.
  • Achieve sales targets and develop operational plan for maximum return on investment.
  • Achieve and demonstrate effective use of agreed KPIs and objectives.
  • Identify sales-related trends. Identify profitable business opportunities and align available resources.
  • Maintain and optimize existing relationships and manage business with existing key customers.
  • Provide accurate feedback on competitor activities in the field.
  • Interact with Santen sales management, marketing and customer service to guarantee top services to our customers.
  • Manage the territory financial budget.
  • Provide technical expertise for questions, issues or requirements related to product portfolio responsibilities.
  • Efficiently use the company reporting tools to ensure up to date customer/territory information and sharing valuable information across the organization.
  • Ensure compliance with company standards and Code of Practice.
  • Follow Good Distribution Practice guidelines and act in line with it (obligatory for all employees).

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