Key Account Manager (Myopia)

What you will do

• Sales Promotion: Enhance company awareness, value, effectiveness, and profitability through successful sales promotion activity implementation. Collaborate with regional and national internal stakeholders to drive sales and promotional activities.

• Stakeholder Management: Engage and manage relationships with opticians, ophthalmic pediatrics, children clinic personnel, and school nurses.

• Coordination: Ensure effective coordination with country managers to implement myopia initiatives consistently across regions and align activities with country-specific needs and regulations.

• Support for Key Account Managers: Provide support to key account managers in implementing myopia-related activities and initiatives to enhance the effectiveness of myopia management programs.

• Customer Relations: Establish, foster, and enhance customer relations on regional and national levels together with key account managers.

• Market Insights: Turn customer feedback into market insights and ensure information sharing across the team and management to improve myopia management programs.

• Compliance & Policy Adherence: Secure promotional compliance according to country-specific codes of conduct, legislation, and Santen policies, SOPs, and internal guidelines, and complete required administrative duties in a timely manner.

• Continuous Learning: Maintain required medical and commercial knowledge, core competencies, and skillsets, and follow relevant Santen policies, guidelines, and SOPs.

• Safety and Quality Reporting: Collect and report safety information and quality-related information to Santen Oy Pharmacovigilance Unit and Quality Assurance department according to current requirements.