[Malaysia] Senior Medical Sales Representative

What you will do

• Arranging appointments with pharmacists and HCPs, which may include pre-arranged appointments or regular “cold” calling.
• Building and maintaining positive working relationships with outlet staff and supporting administrative staff
• Service existing accounts, obtains orders and establishes new accounts by planning and organizing daily work schedule to call on existing and potential sales outlet
• Reaching (and if possible, exceeding) annual sales targets
• Planning work schedules on weekly and monthly timetables. This may involve working or discussing future targets with the area sales manager/ sales supervisor. Generally medical sales representatives have their own area of responsibility and plan how and when to target healthcare professionals
• Keep management informed by submitting activity and results, reports, such as daily call reports, weekly work plans and monthly and annual territory analyses
• Regularly attending company meetings, technical data presentations and briefings
• Keeping up-to-date with the latest clinical data supplied by the company and interpreting, presenting and discussing this data with healthcare professionals during presentations
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedule, merchandising techniques, etc.
• Maintaining knowledge of new developments, anticipating potential negative and positive impacts on the business and adapting strategy accordingly
• Developing strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sectors
• Staying informed about the activities of health services in a particular area
• Resolves customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to management
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
• Develop and maintain close working relationship and business partnership with key chain pharmacy customers to ensure effective relationship management and execution of promotional activities
• Actively participate in the marketing activities internally and externally as necessary
• Act as a mentor as well as to lead and motivate the sales force to be a high-performance team
• Actively engage and develop team to drive change management for the organization development
• Additional role as and when required and not limited to the above.