[KOREA] People Solutions Specialist (1 year contract)

What you will do

1. Employee & Manager Support

• Provide end-to-end support for employee and manager HR inquiries, ensuring requests are fulfilled efficiently and professionally.
• Guide employees/managers on HR topics (e.g., performance management, policies, payroll, benefits), promoting HR Portal and self-service.
• Support employees and managers in navigating HR systems and accessing relevant resources.
• Maintain accurate records of employee interactions and requests, ensuring data integrity in HR systems.

2. HR Operations

• Execute lifecycle operations: hiring & onboarding, changes/letters, time & leave, benefits updates, contract management, exit/offboarding.
• Prepare and validate HR documents, approvals, and workflows in line with harmonized policies.
• Ensure compliance with legal, regulatory, and data-privacy requirements in assigned countries.

3. Manager Support & Engagement

• Guide managers to use CoE processes and self-service for recruitment, onboarding, performance, PIP, etc.
• Support local site engagement activities (e.g., townhalls) with office/site managers.

4. Country-Specific Responsibilities

• Administer payroll, benefits, government reporting, and leave management, ensuring accuracy, timeliness, and compliance.
• Manage local HR vendors as needed to support HR service delivery.
• Support headcount planning, personal expenses, and budget/forecast activities in partnership with Strategic HR Partners & HR Analytics.
• Stay up to date with local policies and labor law requirements, ensuring compliance and documenting changes.

5. Projects & Continuous Improvement

• Participate in ad hoc projects and insight-gathering to enhance processes/tools.
• Share knowledge/best practices; provide backup coverage for colleagues when needed.
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• Support the rollout of new HR processes/tools; contribute ideas to improve efficiency and quality.