Account Manager support

·        Provide comprehensive support across business operations by collaborating with cross-functional teams           including procurement, accounting, and legal.

·        Create and manage quotations for new and renewal contract.

·        Draft contracts and PUMIs in alignment with legal and corporate compliance standards.

·        Prepare PUMIs for server and disk upgrades, decommissions, and intra company contracts.

·        Serve as the primary point of contract for client communications and support, ensuring high customer               satisfaction and timely issue resolution.

·        Prepare and deliver both regular and ad hoc reports tailored to client needs.

·        Manage the full contract lifecycle, including initiation, execution, and tracking and renewal.

·        Monitor and update the quotes and billing information related to SCP resources usage via the Samsung           Cloud Platform.

·        Register and maintain customer-side contract and quote information on internal platforms such as RMS             and BQMS.

·        Perform additional responsibilities as required to support overall business objectives.