Job Overview
- Account Optimization & Revenue Growth: Drive organic revenue growth within assigned key accounts by providing efficient transportation solutions and competitive pricing. Actively work to capture greater market share across existing customer networks and lanes.
- Rate negotiation: Research spot markets, lane trends, and equipment availability to negotiate competitive quotes, rates, and pricing solutions for prospects and customers.
- Carrier Sourcing & Capacity Procurement: Source, qualify, and build strong relationships with motor carriers (asset-based, owner-operators, and fleets) to match available capacity with customer freight daily.
- Shipment Execution & Tracking: Execute shipments from tender to delivery, dispatching carriers, confirming appointments, and utilizing real-time visibility tools (e.g., MacroPoint, MyCarrierPortal) to track progress and proactively resolve service issues.
- System Accuracy & Order Processing: Process customer order entries, update load details, and maintain accurate data within the TMS (e.g., Aljex) to ensure smooth workflows for operational execution and accounting/invoicing.
- Cross-Functional Collaboration: Collaborate closely with internal operations, senior management, and accounting to ensure customer needs are fully supported, service failures are escalated, and operational goals are met
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