Executive Virtual Assistant (SA/MX)

We are seeking a sharp, resourceful, and highly organized Executive Virtual Assistant to support the touring, operations, and communications workflow of Acute Inflections, a national touring jazz duo.

The role focuses on venue research, communication management, customer support, and daily operational coordination. The ideal candidate is confident on the phone, detail-driven, persistent with follow-ups, and able to work independently in a fast-moving environment.

DUTIES & RESPONSIBILITIES

• Join weekday planning calls to stay aligned on priorities and upcoming shows.
• Research and contact potential concert venues nationwide using both AI tools and manual searches, along with researching suitable hotels for tours and caterers for shows.
• Track outreach, follow-ups, venue details, and responses in organized spreadsheets.
• Provide light weekend phone support by checking messages and returning calls as needed.
• Communicate professionally and warmly with fans, venues, and partners through phone, email, and social media.
• Manage fan and venue inboxes and ensure timely responses at the start and end of each day.
• Learn and navigate the WordPress backend to look up orders, resend tickets, and support basic troubleshooting.
• Maintain clear digital records, task lists, and documentation to support touring operations.
• Assist with simple Canva graphics, vendor outreach, and press research

Requirements

Knowledge or Skills Needed

• Excellent written and verbal communication skills.
• Customer service or telemarketing experience preferred.
• Comfortable using spreadsheets, research tools, and web-based platforms.
• Highly organized, detail-oriented, and consistent with follow-through.
• Familiar with Google Workspace and AI research tools (ChatGPT, Claude, Gemini, Perplexity).
• Ability to learn WordPress backend.
• Canva experience is a plus.
• Available for occasional weekend phone coverage.
• Resume must be in English

Tools Needed

• TalkRoute
• Google Workspace
• WordPress
• AI tools (ChatGPT, Claude, Gemini, Perplexity)
• Canva
• WhatsApp, Zoom/Google Meet, Discord

Benefits

• Permanent Remote Work