Sales Administrative Assistant

About the role:

The Sales Assistant is expected to work closely with the Sales Rep to learn about our processes, products & product usage, customers, and systems. This individual will be a "self-starter" who takes the initiative and prioritizes tasks to ensure an efficient sales process. Additionally, the sales assistant is expected to keep a record of customer interactions, special pricing offered to different customers and utilize all available resources. This position reports to the Sales Reps.

What you'll do:

• Assist Customers With: 
• • Identifying and Calling Potential Customers
  • Product Usage, Availability & Pricing
  • Submit Credit Applications & Follow Up
  • Recommendation of Products Based on Project Type
  • Other Communication, as Needed
• Assist Sales Rep With: 
• • Identifying and Calling Potential Customers
  • Utilize Various Lead Generating Tools (Internet, Business Directories, etc.)
  • Prepare Communications, Such as Quotes, Welcome Letters, Emails, Sales Orders, Reports & Other Correspondence
  • Create Documents & Deliver, or Mail, Soil Samples to Various Test Facilities
  • Provide Customers with Product Literature, Product Samples, Promotional Items, etc.
  • Consult with customers to resolve problems & provide ongoing support.
  • Monitor Market Trends for Pricing, Products, Services or Product Innovations
  • Attend Various Trade Shows or Sales Meetings with Sales Rep
  • Assist Sales Rep with Participation in Various Professional Organizations, Trade Shows, or Conferences
  • Provide Support to Retail Office
  • Assist with Organization of Printed or Electronic Documents
  • Schedule Appointments & Maintain Calendar's as Needed by Sales Rep or Sales & Marketing Unit
  • Learn to Use and Utilize all Systems & Tools available. i.e.: Microsoft Office Applications, Google Suite, SMS Turbo, QuickBooks, CounterPoint, Salesforce, Asana, MailChimp & Formstack
  • Other Administrative Tasks, as Needed
• Expectations:

The Sales Assistant is expected to work closely with the Sales Rep to learn about our processes, products & product usage, customers, and systems. This individual will be a "self-starter" who takes the initiative and prioritizes tasks to ensure an efficient sales process. Additionally, the sales assistant is expected to keep a record of customer interactions, special pricing offered to different customers and utilize all available resources. 

Qualifications & Skills:

• High School diploma
• Bachelor's Degree or years of experience in lieu of degree
• Strong knowledge of Microsoft Office applications, especially Excel, Pivot tables, Word & PowerPoint
• Strong knowledge of Google Suite, especially Gmail, Salesforce.com, Google Sheets & Google Docs
• Must be able to work additional hours if requested outside of the traditional work schedule.
• Able to operate office machines - copier, postage machine.
• Must have good attendance & punctuality.
• Must be able to prioritize tasks and communicate to Sales Rep any conflicts or challenges.
• Must have good communication skills - written and verbal.
• Must have a good attitude and represent Silver Creek Materials in a professional manner.
• Must be a self-starter and the ability to work independently and in a team environment.
• Photoshop, Salesforce, Counterpoint, SMS Turbo, and QuickBooks knowledge would be a plus.

Benefits:

Silver Creek Materials is family owned and operated and offers about-average industry pay. Eligible employees can elect medical, dental, vision, life, short term disability, long term disability, ambulatory insurance, voluntary critical illness, voluntary accident, and voluntary hospitalization insurance, and a 401(k) plan. Employees also enjoy paid company observed holidays and generous paid time off. Field employees can elect uniforms and will also receive a boot stipend starting on their first anniversary. Additionally, employees can enjoy the use of company facilities, such as a gun range and 11-acre family lake.