Validation Specialist (German & English speaking)

We are looking for a Validation Specialist who is fluent in German and English to join our growing global team at Sectigo.

The start date for this position is May 4th, 2026. 

Validation Specialist manages the day-to-day handling of validation certificate orders. Conducts online research to verify customer organizations applying for a certificate, authenticates organization’s contact details, review, audit, and issue certificate orders. Works closely with Sectigo’s certificate customer base and internal teams, as well as answers customer inquiries via phone, email, and live chat.  

This is a full-time position working in the hybrid model and at least 3 days a week from our Lille office.

Here are the core functions, responsibilities, and expectations for this role: 

• Process orders for TLS and other security products according to industry and company compliance requirements.
• Conduct research to verify customer organizations and authenticate contact details.
• Provide superior customer service and assistance via phone, email, and live chat.
• Independently resolve customer support issues and escalate cases when appropriate.
• Handle day-to-day activities associated with maintaining Sectigo’s customer base.
• Other duties as assigned and related to the nature of this role and company initiatives.