Operations Analyst

Responsibilities

You’ll play a vital part in keeping people, property, and information safe. That includes:

• Maintain strict access and egress control measures to prevent unauthorised entry.
• Oversee security, communication, and fire/life safety systems using designated monitoring tools.
• Manage authorised access to data halls via the visitor management system.
• Monitor and respond to alarms, dispatch personnel as required, and document all incidents.
• Professionally handle multi-line telephone calls and dispatch security resources via radio.
• Prepare detailed written reports, including Critical Incident Reports, Security Check-In logs, and pass-down logs.
• Act as a proactive team member during incidents, taking notes, communicating updates, and providing relevant information to management.
• Report building utility, service, and life safety issues to appropriate responders and management.
• Dispatch patrol officers to check and secure access areas and respond to incidents.
• Maintain comprehensive logs and reports to ensure all stakeholders are informed of significant events.

Please note - The responsibilities listed here aren’t the full picture—but they give you a good sense of the role. If you meet the minimum requirements and believe you’ve got what it takes to succeed, we’d love to hear from you.