Job Overview
- Day to day support for all Pacom applications deployed by the customer throughout their global network
- Continuous review of transactional activity by region to ensure consistency and continuity of detail being reported
- Arrange/facilitate regular local operational team review sessions
- Provide the required support to the business to support new technology refresh initiatives/projects
- Provide local site support for all Pacom application upgrade activities
- Take a lead role in the management activities for all Pacom application failures/outages
- Support the PS-IT on-call roster one week per calendar month
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