Corporate Security Officer

Operational delivery:

Fully and satisfactorily complete all of the tasks and duties on site as defined within the published procedures, 
policies, instructions, manuals, guides. Key duties include, but are not limited to:

• Act as the first point of contact for security-related matters.
• Access control management incl. assigning and removing access, preventing and detecting 
• unauthorized entry.
• Badge issuance and administration (creation, distribution, inventory).
• Alarm monitoring and response.
• Visitors'/vendors' escorting.
• Asset protection and prevention of loss and waste.
• Issuance, control and management of keys.
• Customer service/ provide assistance to employees and visitors in a courteous and professional manner.
• CCTV monitoring.
• To report, record and respond to incidents, accidents, H&S matters, and emergency situation.
• To carry out various checks and patrols to promote safe and secure environment.
• To support reception team after hours (incl. visitor management).
• Provide assistance at functions/events.
• Complete training relevant to the site and possess good working knowledge to fulfil the duties/task (i.e. 
• knowledge of Lenel, RightCrowd, fire control system). Address knowledge gaps to the line management.
• Provide a service level that as a minimum meets the contracted Key Performance Indictors.
• Assist team members in managing day to day delivery of security services.
• Look out for, act upon and/or report (potential) issue to the relevant party.
• Wear the uniform correctly at all times; maintain a high level of personal presentation.
• Demonstrate the core brand values and culture of Securitas and Amazon.

Administration: 

• Complete accurate, detailed entries, logs, reports etc.
• Assist team and management members with ad-hoc requests (i.e. compiling reports, provide administrative 
• support).

Collaboration:

• Support and maintain close lines of communication between the reception, security and management team
• Continuous improvement:
• Proactively refer to and review the published instructions (incl. policy, procedure), thus familiarising oneself 
• with any changes and to suggest changes that can proactively improve or enhance the level of service.