EMEA Systems Manager

What you will do...

• Lead, develop, coach, and mentor a team of electronic security professionals across EMEA.
• Conduct performance reviews, development planning, succession planning, and regular one-to-one meetings.
• Act as the primary escalation point for technical, operational, and service delivery issues.
• Manage recruitment, onboarding, training, performance management, and employee development.

• Provide technical leadership and root cause analysis for electronic security incidents, identifying underlying issues, implementing corrective actions, and driving continuous service improvement across EMEA security systems.

• Maintain accountabilities for all services delivered under the agreed scope of work.
• Ensure compliance with:
  • Client requirements
  • Service Level Agreements
  • Security standards
  • Regional regulations
  • Internal governance processes

• Coordinate planning, testing, commissioning, and handover activities.
• Build and maintain trusted technical advisor relationships with stakeholders at all levels.
• Support strategic account management and contribute to long-term business objectives.