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Community Relations Counselor

Full-time Entry Level

Job Overview

  • Meet all expectations of meaningful contacts, leases and occupancy.
  • Respond and follow-up with all walk-ins, phone-ins, mail-ins timely and appropriately.
  • Secure the required number of budgeted move ins and achieve net gains each month.
  • Develop and maintain a good working relationship with residents, families, and professional providers of care.   
  • Participate in the community outreach program to generate the necessary number of referrals to reach sales goals.
  • Report all sales activity to supervisor daily.
  • Assure every alternative is considered before closing a lead. 
  • Treat each inquiry with value.
  • Maintain confidentiality of all pertinent information.

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