Job Overview
- Act as the on-site executive for all operations, including being the main point of contact for all staff, residents, prospects, community organizations, government agencies and the public when needed.
- Maintains resident retention by working with residents and their families, dealing with any issues that arise.
- Responds and follows up with all walk-ins, phone-ins, mail-ins timely and appropriately.
- Keeps up to date with information about competitors.
- Meets all expectations of meaningful contacts, leases and occupancy.
- Maintain budget accountability and cash flow; aggressively anticipate and minimize negative budget variances and deficits.
- Hire, train, discipline, and terminate employees in accordance with Senior Lifestyle Corporate policy.
- Maintain all local, state, and federal licenses for the community.
- Lead staff meetings.
- Promote and protect resident rights; assisting residents to make informed decisions and treating them with dignity and respect.
- Become an intricate part of the community in social and civic affairs by representing the community in local, state, and professional organizations.
- Manage other support level and management roles as needed.
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