Director, Renewal Sales EMEA South

The Director, EMEA South Renewals will partner with Sales to guide conceptualization and implementation of region/area renewal strategies and secure sustainable renewal pipeline with enterprise level customers.

You will lead a renewal team, partnering with multiple Sales leaders to develop the renewal strategy and processes.

Renewals are the life blood of a SaaS company's revenue stream and the Renewals leader will focus on the achievement of renewals targets while keeping a teaming approach in their engagement with EMEA South Account Sales leadership.

What you get to do in this role:

• Partner with Renewals leaders on refining our renewals strategy and engagement with  Sales teams
• Ensure that Renewal procedures are understood and implemented across the teams
• Manage the renewal process to maximize revenue growth for ServiceNow and to achieve our sales/revenue goals
• Partner with Sales leadership to ensure understanding of our go-to-market for sales/renewals programs
• Provide role clarity for team members and link departmental goals to the larger organization
• Provide summaries of performance metrics that help the  sales organization focus on renewals execution, customer success and account planning for the renewal
• Engage with the operations team to establishes analysis of trends and performance to identify greater efficiencies and achieve operational excellence.
• Work with our Professional Services and Alliances/Channels team to increase growth and expansion through our partners
• Assist Sales or Renewals reps and leadership with renewals negotiations
• Lead plans to support renewals, working with Sales, Operations, Marketing, Customer Success and Finance
• Partner with broader Renewals organization to create global programs that ensure continued success of the renewals program and the team at large