Admin & HR Officer

The Admin & HR Officer ensures the smooth operation of both administrative and human resources functions. This role provides vital support in HR processes — including recruitment, onboarding, payroll, employee relations, and compliance — while overseeing general office administration and logistics

The position requires a reliable, detail-oriented, and discreet professional who can balance people management with organizational efficiency, ensuring compliance with the Jordanian Labor Law and internal company policies.

Key Responsibilities:

A. Human Resources Responsibilities

Recruitment & Onboarding

• Support the recruitment process from vacancy posting to final selection.
• Screen CVs, schedule interviews, and liaise with hiring managers and candidates.
• Prepare job offers, employment contracts, and onboarding documents.
• Organize new employee orientations and ensure smooth integration into the team.
• Maintain updated job descriptions, staff lists, and organizational charts.

Employee Relations & Welfare

• Serve as the first point of contact for employees regarding HR inquiries, policies, or grievances.
• Promote positive employee engagement and workplace culture.
• Maintain accurate leave, attendance, and timesheet records.
• Assist in organizing staff events, team-building activities, and welfare initiatives.
• Handle confidential matters with discretion and professionalism.

Performance & Development

• Support the implementation of performance appraisal systems.
• Track employee evaluations, probation reviews, and performance feedback.
• Maintain training calendars and coordinate staff development programs.

Compensation, Payroll & Benefits

• Prepare monthly payroll inputs (attendance, deductions, allowances, overtime).
• Liaise with Finance for accurate and timely salary disbursement.
• Ensure all statutory deductions (e.g., Social Security, Income Tax) are correctly calculated and submitted.
• Maintain up-to-date employee benefits such as health insurance, mobile plans, and allowances.
• Manage end-of-service calculations and employee clearance.

Compliance & HR Documentation

• Ensure all HR operations comply with Jordanian Labor Law and company policies.
• Maintain accurate and confidential employee files, both physical and digital.
• Prepare reports for audits, labor inspections, and internal management reviews.
• Support visa, residency, and work permit renewals for expatriate staff in coordination with authorities.

B. Administrative Responsibilities

Office Management

• Oversee day-to-day administrative and logistical operations of the Amman office.
• Manage office supplies, procurement, maintenance, and vendor relationships.
• Supervise drivers, office assistants, and support staff to ensure operational efficiency.
• Manage office lease contracts, utilities, and service agreements.
• Handle correspondence, document control, and internal communications.

Logistics & Coordination

• Arrange domestic and international travel bookings, hotel accommodations, and transport logistics.
• Support the organization of workshops, training sessions, and official meetings.
• Coordinate visitor logistics, including transportation, hospitality, and meeting arrangements.

Document Control & Filing

• Maintain all administrative and HR-related documentation in an organized filing system.
• Draft official letters, memos, and announcements as needed.
• Ensure proper archiving of contracts, invoices, and government-related documents.

Health, Safety, and Security

• Support implementation of workplace health and safety measures.
• Ensure compliance with local regulations regarding office safety and emergency procedures.
• Report any safety concerns and follow up on maintenance needs promptly.