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HR Officer

Posted March 10, 2026
Contract Entry Level

Job Overview

Creating a positive working environment and developing a competent workforce through building partnerships with line managers and ensuring organizational compliance to all relevant policies and legislation.

Human Resource Duties:

    • Draft contracts of employment, capture new engagements, promotions, transfers and terminations on HR systems
    • Review and update HR documents i.e. engagement packs, and contracts of employment
    • Compile Salary advance forms timely and send them to finance for payments
    • Participate in disciplinary hearings and interviews and take minutes of the deliberations
    • Manage the Medical scheme and process invoices received from various medical institutions
    • Compile and manage employee time sheets timely
    •           Drive the development of HR strategies, goals and objectives, and ensure the delivery thereof.
    • Identify opportunities for updating and enhancing HR policies, processes and procedures to effect continual improvements in the division.
    • Facilitate adherence to HR policies, procedures and relevant legislation.
    • Facilitate the implementation of talent management and succession planning.
    • Assist business to effectively manage headcount.
    • Advise on and Manage employee relations.
    • Build a culture of Performance Management.
    • Proactively identify and pre-empt HR risks within SGS.

 

       General Administration Duties:

    • Carry out duties at the reception i.e. attend to walk-in clients, disseminate circulars and Memos and co-ordinate communication between offices, divisions, employees and clients
    • Coordinate renewal of Annual Trade Certificates i.e. ZRA. Ndola City Council, ZEMA, ZPPA, Certificate of Incorporation etc.
    • Ensure good record keeping of client and in-house documentation through effective employee filling systems
    • Facilitate document courier from one SGS site to the next
    • Keep records of vehicle service history and ensure that vehicles are serviced timely
    • Compile purchase requisitions, receive and stock items and keep records of the same
    • Arrange travel and accommodation for staff travelling i.e. Visa applications and renewals, flight bookings, employment permits etc.
    • Maintenance of HR equipment in conjunction with IT
    • Supervision of staff responsible for cleaning of office and office surroundings
    • Implement and manage ad hoc projects and duties as may be required and assigned from time to time.
    • Adhere to all quality and safety requirements of the SGS management system.
    • Perform any other reasonable tasks as assigned by direct line manager.

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