Job Overview
- Develop and execute the Industrial business strategy, ensuring alignment with regional and corporate objectives while driving sustainable growth, profitability, and market leadership.
- Identify and capitalize on emerging market opportunities through strategic market intelligence, competitive analysis, customer insights, and industry trend assessment to expand market share and service offerings.
- Define and deliver short- and long-term business plans, including portfolio expansion, new service development, diversification initiatives, and strategic partnerships to accelerate business growth.
- Own the financial and operational performance of the business, monitoring key performance indicators and providing strategic insights and recommendations to senior leadership.
- Build and strengthen executive-level customer relationships, positioning SGS as a trusted partner while driving customer satisfaction, retention, and long-term revenue growth.
- Optimize operational efficiency, resource allocation, and service delivery models to enhance productivity, profitability, quality, and customer experience.
- Lead, develop, and inspire high-performing teams, fostering a culture of accountability, collaboration, innovation, and continuous improvement across employees and subcontractors.
- Champion a strong culture of safety, ethics, quality, and compliance, ensuring full adherence to SGS policies, regulatory requirements, and industry best practices.
- Represent the Industrial business internally and externally, strengthening SGS market presence, industry influence, and strategic stakeholder relationships.
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