Manager, Application Delivery & QA

Benefits:

Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date.

Salary:

The annual salary for this position ranges from $127,000 - $152,000 + 10% bonus target and varies based on specific responsibilities and geographic location. Starting annual salary within this range will be determined based on the candidate's experience, qualifications, and/or skillset. 

Summary

We are seeking a highly experienced and versatile Manager, Application Delivery & QA to lead IT application delivery and quality assurance across our enterprise and local application portfolio. This role is accountable for application delivery, quality governance, testing strategy, test automation, and execution across enterprise application initiatives. The position combines App Delivery management with hands-on QA leadership to ensure projects are delivered with strong testing discipline, business readiness, SOX compliance, and measurable quality outcomes.

This role supports a diverse application portfolio that includes major enterprise platforms such as Microsoft Dynamics 365 Finance & Operations, Dynamics 365 Customer Engagement (CE), AX 2012, third-party applications, custom-developed solutions, and system integrations.

The successful candidate will serve as a key liaison between business stakeholders and different IT teams to drive high-quality project delivery. This position is well suited for an experienced IT leader who can effectively balance multiple priorities while operating across quality assurance, application delivery, project governance, stakeholder management, and organizational change management.

Essential Functions

Technical Project Management & Agile Delivery

• Lead IT application projects from initiation through deployment
• Manage project scope, timelines, budgets, risks, dependencies, and resource planning
  • Facilitate Agile ceremonies including Sprint Planning, Daily Standups, Backlog Grooming, Sprint Reviews, Retrospectives
• Partner with business stakeholders to define priorities and roadmap objectives
• Translate business requirements into actionable user stories and technical work items
• Coordinate development, QA, infrastructure, and business teams to ensure successful delivery
• Track project progress and communicate status, risks, and mitigation plans to leadership
• Manage relationships with implementation partners and third-party vendors

Quality Assurance & Testing Leadership

• Establish and maintain Enterprise Apps testing standards, methodologies, and governance processes adhering to SOX compliance for the Global projects with a major focus on Global ERP rollout
• Use an AI-first approach and look for ways to utilize AI to streamline delivery of QA, App Delivery, and Projects
• Work with matrix internal IT teams and end users, Lead SIT, UAT, regression, integration, and release testing activities
• Develop and oversee comprehensive test strategies and test plans
• Create and review test scenarios, test scripts, and business process validation documents
• Manage defect lifecycle processes and defect triage activities
• Ensure appropriate testing coverage for Finance, Manufacturing, Supply Chain, Procurement, Inventory, and Order Management processes
• Drive continuous improvement of testing practices and quality metrics
• Conduct go-live assessment and testing sign-offs working hand in hand with business teams as well as the compliance team.
• Support apps other than ERP for testing and sign-off process

• Manage test planning and execution using Azure DevOps
• Create and maintain:
  • Test Plans, Test Suites, User Stories, Defect Tracking, Requirements Traceability
• Drive adoption of ERP test automation solutions, preferably Test Mart
• Develop automated regression testing strategies and improve test efficiency
• Build KPI dashboards to monitor testing quality, defect trends, and release readiness
• Document and communicate Test cases, SOPs, and changes to business stakeholders.

Team Leadership

• Provide leadership, mentoring, and coaching to QA and support team members.
• Allocate workload and ensure resource optimization across projects and support functions.
• Establish performance objectives and development plans for team members.
• Promote quality, accountability, and continuous improvement within the team.