Commercial Support Specialist - EMEA (m,f,d)

The Commercial Support Specialist - EMEA (m, f, d) plays a key role in enabling the Commercial organization across the EMEA region. This position provides comprehensive operational, analytical, and organizational support, with a strong focus on internal and external event coordination, sales reporting and dashboards, and acting as a primary interface between the field organization and internal stakeholders.

The role requires strong organizational skills, a service‑oriented mindset, and the ability to work cross‑functionally in a dynamic international environment.

Commercial & Event Support

• Plan, organize, and execute internal commercial meetings (e.g. annual kick‑off meetings), including venue selection, vendor negotiation, budget tracking, and end‑to‑end logistics.
• Support Sales and Marketing teams in organizing external customer workshops and events, including coordination of travel and related logistics.
• Act as a key point of contact for the field sales organization, facilitating communication and coordination with internal departments.

Reporting & Process Excellence

• Develop, prepare, and distribute weekly and monthly sales reports and KPI dashboards for Commercial Leadership and the wider Commercial organization, in close collaboration with Finance.
• Identify opportunities to improve processes and workflows within the Commercial function and support implementation in collaboration with Commercial Leadership.

Sales Team & Office Support

Provide day‑to‑day operational support to the Sales organization, including but not limited to:

• Organizing and maintaining sales demo kits and any other equipment needed by the salesforce.
• Supporting hiring managers with onboarding schedules within the Sales department.
• Assisting with travel agency coordination and travel process inquiries, being the main contact towards the external travel agency.
• Supervise and provide backup support to the part‑time receptionist, including responsibility for office management tasks and coordination of internal office events.