Inside Sales Representative

The Opportunity

We’re seeking an Inside Sales Representative to join our team. This is an on-site position based in our Kelowna, BC office and reporting to the Sales Operations Manager.

The ideal candidate is a proactive, results-driven professional who supports client acquisition and revenue growth within the aviation and aerospace markets. This role blends strong sales operations support, customer engagement, and cross-functional collaboration to deliver outstanding client service. Naturally curious and comfortable working with technical products, the successful candidate demonstrates a quick learning curve, excellent communication skills, strong organizational and time management abilities, and the confidence to engage effectively in client-facing and technical discussions within a fast-paced environment.

Responsibilities include:

• Provide sales operations and administrative support for all stages of the sales process, including Customer Relationship Management (CRM) data management, reporting and dashboards, compliance tracking, and continuous process improvement initiatives
• Work closely with Operations, Engineering, and Production teams to coordinate order fulfillment, delivery timelines, and customer communications
• Assist the Sales Operations in maintaining accurate opportunity, quote, and order entries in the CRM, ensuring data integrity for forecasting and SIOP reporting
• Develop and maintain relationships with clients — both existing and prospective — to identify opportunities and ensure customer satisfaction
• Conduct proactive outbound calls and emails to customers to gather updates, qualify opportunities, and support the sales funnel
• Support the Sales Management team in the development of sales strategies, tools, and customer engagement approaches tailored to the aviation market
• Assist in assembling proposals, quotations, and contract packages (NDAs, MSAs, amendments, SOWs) under direction from Sales Operations and Business Development leadership
• Achieve or exceed key performance indicators (KPIs) related to sales support, customer responsiveness, and process efficiency
• Support marketing and business development efforts such as aviation trade shows, customer campaigns, and promotional activities
• Represent the company at aviation industry events, trade shows, and networking opportunities

What You Bring

Candidate Must Have’s

• Post-secondary education in Business, Marketing, Aviation Management, or a related field
• Strong proficiency in Microsoft Office Suite
• Ability to travel

This will make you stand out

• Previous sales or inside sales experience within the aviation, aerospace, or high-technology sectors 
• Experience with HubSpot or similar CRM platforms

Why join SKYTRAC

At SKYTRAC, we are a dynamic team of passionate experts.  We are driven and dedicated; we take ownership of our work, and we are committed to delivering results.  We value individuals who are proactive, take initiative, and demonstrate a high level of professionalism and integrity in everything they do.  We thrive in a fast-paced, ever-evolving environment, embracing challenges with agility. Our commitment to growth and development has made us the trusted subject matter experts we are today.

We offer:

• A positive and collaborative work culture.
• Engaging team-building activities.
• Competitive compensation and comprehensive benefits package.
• Performance-based bonuses.
• Professional development opportunities.
• Additional days off beyond vacation entitlement.

This position is for an existing vacancy within our Sales team.

The salary range for this role is $55,000 - $65,000 CAD. The range posted is a guide and may not represent the compensation offered to the successful candidate. Compensation is based on the skills, knowledge, experience, and qualifications brought to the role.